Protecting Your Privacy

Protecting your private information is our priority. This Statement of Privacy applies to the Linc Marvel Limited website, located at https://lincmarvel.com, and any sites or applications operated by Linc Marvel Limited, including its independent division, Interlude Studio ("Interlude Studio," "we," "us," or the "Company"). It governs data collection and usage for all Linc Marvel products and services, including Interlude Studio, which offers bespoke digital and creative services as part of the broader Linc Marvel portfolio.

By using Interlude Studio products and services, you consent to the data practices described in this policy.

Information We Collect

Linc Marvel Limited, including Interlude Studio, is a Controller of the personal data you provide. We collect the following types of personal data:

• Personal Information: Name, email address, phone number, address, location, and any Know Your Customer (KYC) data provided.

• Billing Information: For purchases of Linc Marvel and Interlude Studio services, we collect billing and credit card information, which is processed by certified payment partners like Safaricom, Airtel, Pesapal, Stripe, and PayPal. We do not store credit card details; they are securely handled by our payment partners.

• Technical Data: Information about your device and software, such as your IP address, browser type, access times, and referring websites, is automatically collected to enhance service delivery and user experience.

Where the information is processed

The Company is based in Kenya. No matter where you are located, you consent to the processing and transferring of your information in and to Kenya and other countries based on our cloud providers data centers. No third-party providers have access to your data, unless specifically required by law.

How We Use Your Information

Your personal data is used to provide and improve the services you request, such as:

• Fulfilling inquiries or service requests

• Sending you updates about new services or changes to Interlude Studio's portfolio

• Providing service notifications and performance analytics

Interlude Studio, as part of Linc Marvel, uses this information in compliance with this Privacy Policy to improve our offerings and engage meaningfully with you. If at any time you wish to opt out of marketing communications, you may do so by contacting us.

Your Data Rights

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Kindly contact us through privacy@lincmarvel.com and ask for our Data Subject Access Request Form. In the event that you wish to complain about how we have handled your personal data, please contact our Privacy Team at privacy@lincmarvel.com. Our Data Officer will then look into your complaint and work with you to resolve the matter.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Specifically:

• Client data is retained for the duration of the engagement and for seven years following its conclusion, in line with standard financial record-keeping requirements

• Marketing and contact data is retained until you withdraw consent or request deletion

• Website analytics data is retained in aggregated form and not linked to individual identities after 26 months

How We Use Your Information

Your personal data is used to provide and improve the services you request, such as:

• Fulfilling inquiries or service requests

• Sending you updates about new services or changes to Interlude Studio's portfolio

• Providing service notifications and performance analytics

Interlude Studio, as a Division of Linc Marvel, uses this information in compliance with this Privacy Policy to improve our offerings and engage meaningfully with you. If at any time you wish to opt out of marketing communications, you may do so by contacting us.

Use of Cookies

We use cookies to personalize your online experience and store preferences for Linc Marvel and Interlude Studio services. You may disable cookies via your browser settings, but doing so may limit the functionality of the website.

Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. We employ secure methods to protect your information, including SSL encryption for data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated date. For material changes, we will provide additional notice where required by law or where we consider it appropriate given the nature of the change.

Contact

For privacy-related questions or to exercise your rights, contact us at privacy@lincmarvel.com